Turning Point:
Timotion UI Redesign

Role: Research, UIUX design

TiMotion has been providing customers worldwide with a wide range of solutions that focus on new requirements and trends through different applications, such as medical beds and related furniture automation.

In this project we working with this company to help them improve the user interface design on their medical bed controller. Our client also pointed out they have been struggling with their user interface as it doesn't communicate a design friendly control and aesthetic .

Original User interface (Position mode)

Original User interface (Weight mode)

The original icon system

Research

From many interviews with users such as nurses and patient we came to these conclusions.

  • Nurses are ultimately in charge for all the settings for a patient's position.

  • Patients are able to change some basic adjustment for their position however.
  • For a patient's’ well being it's important for nurses to know what position would best suit them at first glance and adjust the correct angle.
  • Nurse have little time to spend on navigating the controls to find the correct angle to adequately suit the patient.
  • Icons must communicate clearly how the bed will move.
  • Most other brands communicate their brand functionality and identity quite strongly

While studying other brand, we discovered that we don't have a sense of consistency in terms of a visual system. All the other brands we studied have feeling of harmony in their design and product. For us this is a great opportunity to learn from this aesthetic and functionality and further improve the user interface and therefore the brand itself.

Problem
to solve

We broke down this project into two parts:

  • Redesign icon system. Merge the icon and the brand. So they can compete with other competitors.

  • Redesign the user interface. Create a better information first interface.

Process

ICON REDESIGN

In order to make the final outcome look consistent, I focused on concepts regarding the icon system.

All the icons I created are based on certain position of the patient on the bed, I also wanted to show some movement within each icon and make them stand out more and communicate better functionality.

1

2

3

The #2 concept got our attention the most. It really stood out from other brands. The arrow used in the design creates a sense of movement and communicates a clear sense of bed position at the same time.

Once we decided our concept, I created a grid to help the icon look consistent throughout the project. I view the thickness, ratio, size in the icon as all important considerations to help the user clearly understand and navigate the controls to their intended effect.

USER INTERFACE REDESIGN

I have further explored trying out with different layouts in this framework. The layout must have hierarchy, which mean some information must be more important than others. Numerical digits that illustrate the angle of a medical bed will play the majority part on the screen.

In this case, these digits shown on the screen convey a priority of information for users (nurses) to know. We subsequently decided that  these digits will be the first information on the screen for users to see.

Another thing we considered in my design process was the visual feedback. The idea was to help user know that the machine is working properly when they press the up/down button. This is important because this feedback shows the user that the machine is working properly.

#1 and #3 has the most potential to grow into something we want to develop in terms of functionality and design. Not only does it have the sense of hierarchy that we are looking for, but it also similar to the design look in brand. #2 however parted from the brand as it look very dull in terms of color and layout. We hope to improve on this lackluster quality by creating something  warmer and more user friendly.

TYPOGRAPHY

We picked the font that has a very clean look, and also easy to read. The typeface will also help us build a professional look and feel to our brand. This is very important process as it will determine our look for the brand.

#1 DIRECTIONS

To address these issues of design we changed the main color of #2 to a gradient sky blue color. It looks more friendly and happier. We further found the visual feedback in previous design to be too technical So we changed to something less clinical and dull.

#2 DIRECTIONS

We also found that the yellow was way too strong and abrasive on the eyes in the previous design. We subsequently changed the yellow to blue-green color layout. Again, communicating a friendly and happier look, while also conveying a professional look that fits the brand identity.

FINAL DECISION

After we performed a test on the screen, we all felt like this layout is the best layout we create at this point. Not only does it have more attention on the right side with through the use of bigger digits, but it also creates a feel of balance between the digits and icons. After we tried out some different visual feedback designs and finally we put it together our deliverable.

The
Deliverable

In the end we unfortunately were unable to persuade our client on the new concept of the icon. The reason they gave was that they were afraid that the new interface icon was too unconventional for a traditional hospital. The arrow in between the line definitely stood out from other but at the same time it also created complications for a small touch board. So in this case we have to give up on our original design and try to find a spot in the middle so it fits the goal.

Detail of icons (Position)

Complete icon set

New User interface 1. Position mode 2. Weight mode

Final Thought

Although the result isn't perfect and there is still a lot of to learn, but this is a good start for me as this is the first project I have been put in charge with at this company. This is a turning point for myself as a designer. I have come to realize that as a designer we can actually make some significant changes to someone's life. To be honest, it feels awesome to be part of something that can so deeply affect one’s life and well being. In my research, creative process to execution, I follow the design thinking process. The only thing I didn't have the chance to do in this case is the testing. Lastly, it is extremely unfortunate that we couldn't accomplish what we planned for but I view this experience as an important step in my career as a designer.

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